Returns & Exchanges

At Creme of Nature, we want you to love your hair care experience; if you are not completely satisfied with your purchase, you may return unopened products within 30 days of delivery for a full refund.

1

Initiate Your Request

Contact our customer care team with your order number and the specific items you wish to return to receive a Return Authorization Number.

2

Prepare Your Package

Securely pack the unused items in their original packaging, ensuring all seals are intact, and include a copy of your original packing slip.

3

Ship the Items

Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location or schedule a pickup.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 7 to 10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing